Dear Sir
I am pocessing 2 gas cylinders on my name under the distributorship of M/S Paul HP Gas.Co. (25, R.B.C. Road, Kolkata-700028, West Bengal, India). My first cylinder was emptied on 31st March. Accordingly I had booked for a cylinder on 1st April 1008 under Order no. 418. But regret to inform you that my 2nd cylinder is also emptied out and till date (28th April) I have not received the cylinder ordered against my first cylinder.
I wanted to book for my 2nd cylinder and your distributor has refused to accept my booking stating booking for cylinder will be accepted only 10 days after delivery of previous booking. Yhis is a ongoing problem of ever month for last 1 year. Despite having 2 cylinders my family is suffering and now we are cooking by kerosene stove.
Please look into the matter urgently and take necessary action as you may deem fit.
Thanks and best regards
Capt. Bholanath Chakraborty
Consumer No. 600657
Tel: 91-33-25294656
Cell: 91-9830465225
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