To 08/09
BPCL, CRC
ECE house, (Basement)
28-A, KG Marg
New Delhi 110001. (India)
Sub: - Complaint against Friends Gas Service, Delhi- (Code – 113600)
I am a customer of Bharat Gas with Friends Gas Service, new friends colony, New Delhi having consumer No 20477. Above mentioned distributor is cheater and absurd, because everyone in the locality is having dispute with this agency.
When I got transferred from Chennai to Delhi I went to the agency with all necessary documents, but they insisted to purchase some cereals and refined oil from them. After all since then every time I face problem in gas booking i.e usually phone hang-up or prolonged ringing without response. Every person is sitting over there assumes that he is owner of bharat gas and talks in very unparliamentarily language to each costumer.
Recently I am trying to book gas for last 7 days by phone, every time I am getting new booking number. But still gas is nit delivered to me. I also registered complaint twice at Bharat gas website with reference numbers 97279 and 97381, but did not get any response from them.
This was my painful story and I am sure that every one has similar story. Finally I tried to knock your door for help, perusing your selfless interest to solve the problems of the customer taking this issue sincerely.
Thanking You
Regards
Dr Usama Akram, (9540606010)
Research Officer
Ministry of Health & F/W, Govt of India
Address:
F-127/2, abul fazal enclave-II
Shahin bagh, jamia nagar, new delhi-110025
Email: [email protected]
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