Dear Sirs,
As per your much advertised publicity, every delivery boy of HP Gas is to carry a weighing scale for the benefit of the customers.
Unfortunately, no delivery boy is carrying weighing machine to satisfy the customer that the Gas cylinder supplied is the exact quantity and no pilferage has been done.
In my case, I feel that the gas cylinder supplied to me had been tampered with. This fact was intimated to the gas agency M/s Ganga Enterprises but no action had been taken by them till date. It appears that they are in hand in glove with the delivery boys and asked me to weigh the gas from my own source as they do not have any weighing machine.
This sad state of affairs I am bringing to your information/ notice so that the remedial action can be taken to avoid malpractices at the agency level and also from unscrupulous delivery boys.
Hope you will take immediate action.
Sanjay Tripathi
Consumer No.642875
tel.: 9350263839
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