Dear sir/madam
I am unfortunate person and also unfortunate family which moved from a lovely souther city like Chikmagalur, Karnataka state to such a god forsaken place like kolkata and that too I took a transfer of HP gas to a dealer called SAINIK COOKING GAS NEAR BEHALA CHOWRASTA, tel: 033 24479840/6222.
Complaints:
Improper supply of refills after booking the gas, your online booking service is useless and it is of no use in city like kolkata.
I have to spend my valuable time in repeated follow up to get the refills. The tip taken by the delivery person is also very high Rs.30 compared to Rs. 10 in bangalore. This tip is taken after taking his own sweet time to deliver.
If cylinder is required urgently then we need to carry the cylinder all along the way to the dealer and place Rs. 100 or whatever otherwise its just not possible to get the refills.
Next big idiocracy is the SAINIK cooking gas people just does not attend the phone from 10AM to 5PM as simple as that. Any time you try it comes engaged.
Please take some stringent action against such dealers who are in the name of some service are harassing people like us. I am not used with all such hardships like carrying cylinder and bribing in my hometown. We are totally unhappy with HP gas and its dealers in kolkata.
Request to do the needfull.
Regards
Jothish Kumar
Mobile No. 09836573975
flat no. 1A, 2nd floor, block C
tollytwin apartments, pabitra garden city,
Kabardanga more, thakurpukur
kolkata-700104
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