Inconsumercomplaints.com » Miscellaneous » Review / complaint: HP Pavilion - Denial of service under warranty | News #277807

HP Pavilion
Denial of service under warranty

Dear Sir,

I bought an extended warranty for mu laptop as per thee details given below

HP Channel Services Network Page 1 of 2

HP Care PackTM Services Certificate

Issued To Mr. Vikram Jain,

************

*************

Ordered Quantity Purchase Date

U4817E 1 8/1

Service Description

HP 3y Return Pavilion/Presario Ntebk SVC

Kindly refer to the attached pages for Registration Information

For details, see Terms and Conditions document

This Certificate is your official proof of purchase

Please keep it for your records

Page 1 of 2

http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_all_certificates.asp? code=ELEM:4:-... 9/8

HP Channel Services Network Page 2 of 2

Registration Information

Product

Serial No.

Product

Number

Product

Description

HP Care Pack

Serial Number

Expiry

Date

CNF53108TY PT111AV

Graphic For IDS-CTO

dv1300 PHTM

G05UIN0E73C5 04.08.2008

Page 2 of 2

http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_all_certificates.asp? code=ELEM:4:-... 9/8

I have given my laptop to nortech computers and they are refusing to service the laptop by saying that this laptop cannot be serviced in India. I have purchased this warranty from redington Kochi, with the understanding that this laptop can be servised and repaired when required in india, for an extensded period of 2 years. Now I am being told that this is not valid in india.

Isn't this a breach of agreement, where for selling a product, a customer is hoodwinked. i need justice and my laptop repaired.

Thanking You

Vikram jain


Company: HP Pavilion

Country: India

Category: Miscellaneous

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