I V.RAKESHkumar, a HP Lap top user from last 3 years. S/No : 2CE6220F9Q, P/N: RD502PA, DV2002TU, .
I like to bring you the issues which i have faced all these years the major issues with my notebook at present are cardreader not functioning, Dvd r/w not working, Webcam not working. The last time i visited the HP service center situated at vizag (MAHA ELECTRONICS PVT LTD) they had replaced keyboard & touchpad .still iam not happy with the replaced parts which are not functioning properly. this is not the first time i have visited the service center at vizag it might be around 7-8 times. every time i am facing some or the other problem with the notebook & iam not happy with the service given by them. while every time they are replacing some or the other parts which iam not being intimated and after the service is done with in short period iam facing some other problem with the notebook. Recently i had problem with bluetooth. I even tried to speak to the manager at that service center for the issues related . iam really fed up with the service given by them, & i want some person who is responsible to answer my problems which i have described above. I AM THINKING OF GOING LEGALY IF STILL MY NOTEBOOK IS NOT GIVEN IN CONDITION, WITH ALL MY PROBLEMS SOLVED.
At last what i want say is HP being one of the best companys in the industry, i never expected this kind of response from HP.
V RAKESH KUMAR
9052370896
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