To:-
Respected Manager
HPCL
From:-
Subodh p patil
Panvel-410206
Tel. No:-09869367088
Sub:-Complaint against operator at AUTO CARE CENTRE-COCO, coco XIII, Dahivali Karjat,
Sir, I undersigned Mr. Subodh p patil is regular customer of HP Petrol Pumps from last many years. I am proud as your customer, but the following incidence really forced me to think.
I have filled petrol for amount Rs-500/- at above said petrol pump vide receipt No.29557 Dtd 22/3/08 at around 17hrs. After filling after start up of my vehicle it is observed from fuel indication that operator have not filled petrol of Rs-500/-, He has hardly filled petrol of Rs-100/ to 150/- in my car, immediately I called that operator and asked about that. Initially he not agree for that but after some hot discussion he has agreed that he has filled petrol of rupees 400/-only. I am sorry to say that my petrol indication not showing petrol of that amount. After quarrel at about ½ an hour I launched my complaint in complaint register book. After this operator asked me to take Rs-100/- back but I refused to do so, since he deceived me for amount Rs 300/ to Rs350/-.
I came to know that operator name is Mr. Rohit. Then I requested for owners or Manager contact Nos so that I can contact them but they refused to give me their contact numbers too. Mr SHELAR NEAR SHOPKEEPER IS WITNESS FOR THIS INCIDENCE
Please treat it as official complaint and take action.
Waiting for your reply and action.
It is better to have installed petrol filling machines in which auto facilities are available for setting amount before filling. Such machines can help to avoid such incidences it also prevent operators to take undue advantages of manual filling machines
Thanking You,
S P PATIL
09869367088
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