Sir,
Subject: Refilled Q2612A Laserjet Toner Cartridge inside a Genuine HP
Packing-regarding
Reference: 1.Purchase of Genuine HP Q2612A Toner cartridge bearing
Invoice No.1628 for Rs 3276 dated 18-3 from Mudra
Enterprises
2. Cash Receipt no. 286 for Rs 3276 dated 19-03
With respect to the above, I would like to bring to your kind notice that I had purchased a HP2612A Laserjet Toner Cartridge from Mudra Enterprises, No.456, 4 th Main, Coffee Board Layout, Kempapura, Hebbal. P.O. Bangalore -560 024 and opened it for use today on 3-06 and to my surprise found that it was not a Genuine/Original HP Product but HP Cardboard container contained a Refilled Cartridge. The outer HPCardboard container was genuine and intact whereas the blister pack was open and was found to be stapled and fixed with gum tape. The cartridge was covered with a paper containing advertisements for other Computer products with a sticker SP-INK dated 11-03-08 on the cartridge. Mudra Enterprises are not accepting responsibility for giving a Refilled toner Cartridge in lieu of an original HP Cartridge. Therefore I would like to bring this to your kind notice to see that suitable action is initiated against this HP dealer and to see that immediate action is initiated in the matter.
Thanking you in anticipation of an early action and a reply in the matter.
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