On 27-02-08 at 21-09 hrs I got a message from Hutch no. 55655 that I had successfully activated my Caller tune Service whereas I had made no such request. On contacting Hutch Customer Care at 111 I was told by one Mr. Manish that I had received a call from Hutch at around 21-00 hrs regarding subscription to caller tune and I had requested for activation by pressing the relevant number.
I conveyed that I had not received a call at that time so question of activation did not arise. My request to reverse the subscription and refund the amount deducted towards the alleged subscription fell on deaf ears and Mr. Manish stated that this was not possible. He also said no complaint could be registered in this connection when I wanted to lodge a formal complaint.
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