Hyundai Car co
Efusal to sell spares across the counte

Sir

I would like to lodge a complaint against the Hyundai car Co.

The Co. refuses to sell spares across the counter form their service outlets.

Rather they insist to bring the car for repair/replacement to their showroom

My Santro car's AC - HPL switch was blown off a few days before.

I went tho their authorized service station at Wazirpur and Mahindra Park.

I asked them for the switch. they flatly refused to provide me the new pc. on the pretext that no counter sale is available. They told me to bring the car to the showroom for replacement of the same.

the estimate was approx. Rs.3000.00 and a full day was required to do the needful.

Where as the switch itself can't cost more than Rs150.00 in any case for which they price it at Rs, 1300.00.

this is sheer cheating by the Co.and a clear case of violation of MRTP.

I seek assistance to redress my complaint.

Regards

s.K.Jain