Its been 3 months i have complained but there is no revert. Probably HMI does not know how to cover up this fraud.
Nobody has even contacted me from HMI. After owning 2 cars of Hyundai i expect to get atleast a phone call.
From: vishal tikyani
Subject: Cheating- Hyundai Motor India
To: [email protected]
Cc: [email protected]
Date: Sunday, 14 June, 9:23 AM
Complaint #1-21224457
Complaint # 1-20590848
I bought a Getz (DL3C AL 7662) from Hyundai Motor Plaza (HMP), Delhi in August. Since then i am regulary following up with the company owned showroom for the extended warranty papers they have promised me free. Initially they kept telling me it takes atleast 2 months time to get the papers but after 2 month passed they started avoiding my calls. Its been 9 months now and i have still not received the extended warranty papers.
I had lodged a complaint at HMIL customer care on 20th May but there is no revert even after 25 days. I have also given 2 reminder calls but nothing happened. No surprises even customer care is as inefficient as your company showroom. This cleary shows the intent of HMIL company to cheat the customers.
I was just going through my car invoices to find any senior managers contact details and i was shocked to realize that company showroom has actaully cheated me. I have been charged Rs8000 extra for which they have not given me any receipt. Had I been charged extra by mistake then HMP should have contacted me to return the amount but this looks purely intentional.
Hope this mails gets some attention and I expect a prompt reply to avoid getting into legal hassles.
regards
Vishal Tikyani
9999601110
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