For Ref:
Given reminder today...
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REMIDER for the below complaint: Please revert on the progress..
Thanks.
R.Suresh Kumar
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From: suresh [mailto: [email protected]]
Sent: Friday, June 26 8:16 PM
To: '[email protected]'
Cc: '[email protected]'
Subject: tyre wearing out only inside circle, looks like bearing noise - in my getz car
Dear Sir,
Below is the history of the problem:
I am owning Hyundai- Getz GVS (TN10R-7581) bought two years before from DSC-Hyundai-Chennai. Its under 4 year extended warranty (run 18250 kms in 2 years). Always does the service from DSC-Hyundai – Saligramam, Chennai.
Last months I noticed
1) humming noise coming (I suspected bearing noise)
2) steering is tight not freely moving as earlier – asked the DSC-Hyundai mechanic to check, after checking they replied its tyre noise, one tyre weared at inner side, asked me to do the alignment.
I did the alignment they rotated the wheels as recommended – after that stering become normal but noticed if I go 110km/hour speed stering vibrated – then they recommended to do wheel balancing.
Wheel balancing done only for two wheels as they noticed two tyres are having wear &tear inner side – they said it could be because of bearing or suspension problem. From one tyre to two tyres got the same problem and kept both at the rear side.
I took the vehicle to DSC – Hyundai Saligrmam service center yesterday and I told the entire details as above.. they checked and said disc bent was there which is been rectified, bearing oil pack done and refixed.
There should not any more problem they said.
But today I hear lot of noise (including humming noise).
I am afraid that third tyre also will get damage soon.. and if it happens I am serious about it and Hyundai has pay for the tyres.. bearing problem could have appeared with this shortest period – may be because of manufacturing problem. I expect Hyundai should take initiative and resolve this issue.
Latest condition :
I did the paid service 17th june got delivered on 19th june.
Reported the same problem “leftside front tyre wearing out at innerside”.
While took the delivery they said,
- they did the paid service
- called the tyre manufacturer and took the report
- identified the lower arm problem which had bent which caused the tyre wearing, is been rectified and,
promised that I will not have this problem again. (I said I will give feedback after running the vehicle at least for 2 to 3 hundred kms and give feedback).
It is now the same problem continue to exist after all these efforts (3 tyres - wear’d and still problem is not rectified because of not identifying the problem properly)
I am thinking of going to consumer court if I don’t receive prompt response and solve the problem in my vehicle.
Thanks,
Regards,
Suresh kumar
09840300619
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