Dear Sir/Madam,
I purchased a Hyundai I10 Magna Variant (1.1 Engine) from Sharayu Hyundai on 7th May with Mumbai registration. I was not informed by the dealer that an upgrade 1.2 Kappa engine will be launched in the first week of July.
I was thoroughly disappointed with the fact that in case if they had disclosed the information, I could have got a better and powerful car with the new 1.2 Kappa engine at almost the same price and secondly my car's resale value is now depreciated, as the current Magna Variant is being sold with the 1.2 Kappa engine. This feels like being cheated after spending Rs 4.60 lakhs for your first car.
I contacted Hyundai Motor and inquired if I can have my car engine upgraded to the New Engine, as the current I10 Magna variant is being sold with a 1.2 litre engine and almost the same on-road Mumbai price of Rs 4.60 lakhs.
Hyundai (Ms. Junaita) responded saying you can exchange the Car by selling it and buying a New one, which will almost tear my pocket, as the value of my car has been depreciated by the launch of the new engine. She further added that they cannot upgrade the 1.1 engine with the 1.2 engine in the existing car.
This excuse is not a legitimate one, as Hyundai I10s are currently being sold with both 1.1 engine and 1.2 Kappa engine.
I would like Hyundai to upgrade my car with the 1.2 Kappa engine or compensate with a New I10 Magna with Kappa engine.
Please do not hesitate to call in case if you require any further information.
Regards
Prashant Gandhi.
Mobile – 9833886268.
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