I am loyal consumers of Hyudai, having purchased 3 vehicles in the last 3 years. However, my latest purchase - i10, has been one of my most frustrating buying experience. I purchsed the cars in the month of September'09 (from Suhrit Hyundai, Green park) and was promised exchange bonus of 15k to be received in 30 days. Its been more than 7 months and there has been no response from Hyundai. Upon contacting (mailing and calling) the Hyundai service numbers (and the service heads), they blankly say, that they cannot do anything on that, as the dealer has made some financial mess and that Hyundai motors will not take up the onus to pay back consumer dues. The dealer on the other hand, claims Hyundai motors responsible for this mess.(I have made some 15 vistits to the dealership by now and made some 25 calls/mails to Hyudnai motors, I have all the prooofs).
However, between the struggle, I am yet to receive a single penny of my dues.
Please help
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