Hi
I am working with standard chartered bank where we had received internal communication mail that Hyundai is offering discounts on there vehicles in various categories.
I had booked Accent car on 21st Aug at Hans Hyundai (Charu Motors Pvt. Ltd.), Executive Mr Gurpreet Singh who committed the discount for corporate has been extended till 31st Aug 08.
After submitting the all relevent documents and took signature on Form 20 for purchase of veichle with cheque amount of INR 2.3 Lacs and in INR 51K in cash the very next day received call that hyundai is upgrading the car models so the corporate discount will not be offered any more please come to back to our show room and withdraw your booking.
I mange to speake with Mr Amit Magoon on 9999022012 who is the contact person mentioned on the Standard Chartered Internal communication mail has referred me to the Sales Manager Mr Virender at Charu Motors Pvt. Ltd.
I spoke with Mr Virender over the phone, he harshly said that this is the wrong operson whom you are taking go back to Amit Magoon and I cannot do any thing as Hyundai only stopped us to give corporate discount.
I went back to Mr Amit Magoon and asked that Is this is the way your customers have been treated by your dealers, In Amit's reply he said he will go back to his HO and get back to me after clearing the doubts, but he never turned back or given a courtsy call.
I came to know that I have been making fool by such a big company called Hyundai where there is no value of commitment, no value of sending mail.
Being a Standard Chartered employee I never expected such kind of treatment from Hyundai Motors India to there corporate clients.
It was an harrasment for me to do all this exercise and writing to CC Hyundai that kindly take the appropriate action and value your commitments
Regards
Harratan Singh
9910100240
[email protected]
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