Sir,
We hope you will read through this mail with extreme care as we are giving the details of the present scenario of the complaint about my car mp3 player
I have purchased a santro xing (XOBS3) bearing reg no:- KL 39/4334 from POPULAR HYUNDAI at VYTILLA, COCHIN on 3/1 under a package inclusive of a mp3 player.
Recently I noticed that, while playing I found the songs are slipping. On 8/3 I admitted the car for third free service in the above workshop. I complained this matter to the inspecting officer. They directed us to get repaired the set from outside. So we approached a mechanic outside. On removal of the set from the car he told me that “You Are Cheated “ and the set is a fake one of pioneer and hence it cannot be repaired as parts are not available
So today (11/3) I approached the popular Hyundai authorities at vytilla to know wheather it the set can be replaced or not. But I felt that they are avoiding me.
At the time of purchase I was told by the sales executive that this is a pioneer set (and exactly looked like an original one). I was shocked when the mechanic reported me that this is not an original set. As the offer was made by prestigious and renowned Hyundai motor company, I never believed that I will be supplied with a low quality, low priced product in the name of a free offer.
So I request you sir to replace the above substandard mp3 player at an earliest date. Awaitnig your reply
P.A.NANDIKESAN,
ASWATHY (H),
VATTUKUNNU,
CHOTTANIKARA (PO),
ERNAKULAM (DIST),
KERALA.
PIN:-682312
PH:-0484 2711699
MOB:-009388065350
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