As a responsible citizen and a vigilant consumer, I like to inform about the false practices and cheatings happening with your customers at Petrol Pump Retail Outlets that Petrol Pump service men are doing, which they have become habitual of, due to the lack of strict action against them. Today at afternoon around 2:45 pm, I went to the IBP Petrol Pump Station, Opposite to MNIT, Jawahar Lal Nehru Road, Jaipur, Rajasthan - 30 for buying petrol of Rs. 250/-. When I asked about the normal petrol, the service men told me that only the Premium quality is available with them and they do not keep the normal quality petrol. When I was looking at the rolling digits of petrol pump while they were filling up the petrol in my vehicle, I looked at the digits, which showed 4.36 Liters of petrol when they stopped filling the petrol. Then suddenly other man came and stood behind the pump to reset the digits of pump again so that I couldn’t notice their fraud and cheating with me. As per today’s price of Petroleum, they had to provide me around 5.2 liters of petrol, but they filled up only 4.36 liters. And only after my continuous protests, they filled up the balanced amount of petrol, which they earlier tried to somehow steal.
Immediate and needful action against such fraudulent employees should be taken who malign image of Indian Oil Corporation in the market.
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