I have been filling petrol from IBP petrol pump at RT Nagar for the past 8-10 months and I have caught them red handed atleast 5-6 times cheating while filling petrol. At first I thought that it was one or two employees doing it, but over the time I realised that all the employees especially ones standing at the road side pumps have been instructed either by their owner or have a nexus among themselves to cheat customers.
Their modus operandi is as below
1. Ask the amount for which petrol needs to be filled- in my case it was 100
2. Showed the Zero reading on the dial.
3. Just after inserting the nozzle into the petrol tank of my bike they distract our attention to some dust on the tank or on the engine.
4 by the time we look down they change the reading to either Rs 30 or Rs 50 and when we say that it was for a Higher amount, the fill the balance for Rs 70 or Rs 50.
5. Thus cheating us for 30% to 50% of amount paid.
Today I saw a man in front of me duped for Rs 25-70. He was distracted by the person collecting money to see his bikes engine and the person filling petrol stopped at Rs 228 and abruptly made the reading Zero he charged Rs 300. And when I was watching this he pushed me to go behind and was very rude and angry. And when i went to the pump behind this the person started with Rs 30 at the start after shwoing zero reading. I asked him to stop and did not fill petrol. I have decide NEVER to fill petrol at IBP Petrol pump in RT Nagar till some action is taken by IBP.
These Thugs need to be taken care of very seriously or innocent civilians will be looted by them...
Where is the Greviance number, where we can lodge complaint and some Action MUST BE TAKEN
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