Hi Sir/Madam,
I am just pasting my mail which I have sen to ICICI BANK through my account.
Mail details***********************************************
Branch Id : 0034 Account Id : 00XXXXXX3710
Hi Sir/Madam,
I went to withdraw Rs 10, 000 from ICICI bank CMH Road Banglore ATM counter, the total amount which i received from the ATM machine was of Rs 9, 600. The amount which was delivered to me was 500x18=9000 and 100x6=600 total of 9600 instead of 10, 000, deficit of Rs 400.
Observertion: In between the 500 Rs note there was one 100 Rs note and then at the end there were 5 hunderd Rs note.
My Transaction details are as follows: April-26 at 14.07 TXN No 4587
I have already complain to customer care of ICICI Bank and the complain number is 104394227.
My contact number is 92-988664XXXX
I would request you to look into this matter and return back my Rs 400 in the account at the earliest.
Regards
Shuvra
REPLY FROM ICICI BANK *******************************************
Dear Banerjee,
We understand that you have placed a complaint for your query through our 24-hour Customer care against the Service Request SR104394227.
We are looking into your concern we will reply you with the status by May 09.
Sincerely,
Prasad K
Account Manager
ICICI Bank Limited
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
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Regards
Shuvra
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