Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Bank - Collection agents harrasement | News #287485

ICICI Bank
Collection agents harrasement

This is in response to the harrasement that your executive (Ganesh & Kunal (Team Lead) Bhandup Branch as per the details provided by them) is doing since last 3-4 weeks.

The phone numbers from which I regularly & continuasly receive the calls are:

02240758600

02267164600

02240759300

02240759000

02240887000

02242181400

02266909400

Let me brief you of the details.

I have droped the cheque (Amt Rs. 2877/-) for my Dec.2008 statement 3-4 days befoure my due date at my office ICICI bank ATM (where I always drop).

This was not deposited by the bank for some reason (I was not intimated or communicated). Is this my mistake?

The payment was due for the month of Dec.2008.

From last week of Dec. I started receiving the calls from Mr. Ganesh:

Even after telling him I will do the payment before the due date (15-Jan-09). Which I had already made by the cheque (Rs. 5800/- for Dec. 2008 & jan.2009) and also is updated with the bank.

Bust again the same issue. Cheque is not deposited which was again not intimated. I came to know on 19-Jan-09 and when I called to report the complement of these agents.

on the same day I made online payment. But again the details are not updated with them.

on 20-jan I again received the call from Ganesh for the same reason. I did not provide him any details asked him to contact ICICI bank.

Now since last 2 days, just receiving blank & mis calls from the above numbers continuasly.

I had reported the same 3 times at with bank help line & the supervisors.

I am warning you last time, if this kind of behaviour keeps on continuing I will stop any kind of payment and would like to settle stuff in the court and would file a case of moral harrasement. If you want to block my card do it. I am really frasteted with this kind of harrasement.

Please look into the matter as I am planning to take a serious complain with the nearest police station.

I am keeping the document version and would be submitting this to all the leading newspaper and will highlight the issues of collection agency to all the leading newspaper.

Please take some corrective action against the collection agency, who are spoiling ICICI's name.

Or else you face some action as I am sending your information to the police and the press.

Please keep me informed.


Company: ICICI Bank

Country: India

Category: Miscellaneous

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