Hi,
I requested for a Limit enhancement on my credit card and they are requested for the my latest payslip and I provided the same but for some reason it dragged on for 2months and I got fed up with it and left it just like that, this happened before 4 months...
Now I need limit enhancement very urgently so this time around I sent the other card statement after which they mailed me back saying that it is not enough so send the front side copy of it so sent that as well after which they came back and said that the statement is old and requested for a new one so sent the same again on their request now they came back and said that the docs are not clear so sent another copy of it now at this time they wanted another copy of my old statement so sent that again (which they already have) now there was no response at all so I sent them a mail for a call back twice as it did not work the first time and every time I'll get a call from a hyderabad number when I pick the call it will get disconnect itself but for 2 seconds I can hear the ICICI banks tune after which it disconnects this happened twice. And when I called up the customer care to check what happened they are saying that they tried calling my number where it was not reachable and the other time I disconnected the call... as per their records...
Finally I just sent a mail asking "What's the status of my Limit Enhancement Request" with my details and of course the full mail trail so that they can understand the situation and react accordingly but I got a mail saying that They have stopped Limit Enhancement facility for the moment...
So I sent a mail back abusing those bunch of idiots... Leaving me no option than to drop it... AGAIN.
0 comments