Sir,
I had a Fixed Deposit of Rs. 50000.00 in ICICI Bank Bund Garden Branch Pune which was opened on 15-9 (FDR A/C No. 000514198740) having Maturity value of Rs. 55859.00 on maturity date 10-10. On 12-10 when I approached the bank for taking out the maturity value, the bank official told me that I can not withdraw full amount as the FDR is linked with the locker which I possess in ICICI Bank Bund Garden Pune. While opening the FDR, it was not told to me that FDR is linked with the Locker. I am regularly paying the locker rent separately.
However on the suggestion of Bank personnel, I gave given my instruction to Bank for issue of FDR of Rs. 10000/- for a period of 5 years and credit the balance amount of maturity proceeds (Rs 44859/-) to be creditin my SB A/c 019501002798.
Sir my complaint is: Though 9 days have passed, the bank has not taken any action ed to issue fresh Fixed Deposit and credit the balance money to my SB A/C.
I tried vto contact the customer support many times but their automatic voice system putting me one person to second, second person to third and so on. I could not get any fruitful result. Please help me.
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