Last year in april i purchased an air conditioner through my credit card, but due to some problem the deal got cancelled on the very day. And after few days i start getting mails from ICICI that your "payment is due with the interest amt.", so in return of those mails i forwarded the scanned copies of cancellation of deal, but the strange thing occured when ICICI people used to receive customer's copy instead of merchant's copy not only one time but many times. Then i had a word with somebody in customer care who told me to courier the hard copies to Bombay in head office and i did the same. But god knows only what was happening in their so called head office and all. I continue to receive those mails from ICICI side that "your payment is due... "etc, Being the service man this was not only the thing to me to do, so i thought the day will come when ICICI people update their records will definitely get the required information. And the most worst thing happened yesterday itself only ICICI people had blocked my account even without intimating to me. How ridiculus on their part?
How can they block any person's A/C without intimating to him and moreover it's not my fault, it is their technical problem that these people are not updating their system. and ultimately we people have to bear. What actually these people are doing in the bank? When iam forwarding the soft, hard copies to them then it is not my problem that they are not getting the same, and moreover iam not having so much of time that i'll come to bombay to clarify their bullshit technical faults.
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