Hello Sir,
Myself, Dibyalochan Mishra having two loans from icici bank. One I got in May the a/c no. is LPCHE00006900411, and another one I got in November. In the month March of this year I went to apply for another loan from Purusalwalkam branch. My correspondent was mr. Muthu. He told me there is rule that a customer cannot take three loans at a time. So, you should go for preclose of a loan. Then, he suggested me the loan you started from May having less instalment (balance 52, 000). We will preclose that loan and you will get 60, 000, per month 4, 050, for three years. I was waiting for that draft. But it came so late and my sister's marraige over. So, I decided I should close that freshly applied loan and reinstate the old one. Then I contact to mr. Muthu and he told me submit a cancellation application and I will close it. But after 2-3 weeks he told you should go to our customer care office at Anna Salai and they will do. I had gone there twice but no result came. The cust. care lady given me a
contact no. of mr. Om Prakash. Then I called him so many times. After one month he is telling that you should pay the first instalment and I will do your work. But sir till now hothing has happened. Till now I have not availed that amount. The draft containing 60, 787 is with me till now. They have returned the cancelled 6 cheque leaves. As a customer of more than 8 years I should not face this problem. I don't want to disturb my reputation with icici bank. Sir please do he needful for me as much as early.
After a long discussion the icici bank is not taking any response to reactivate the old loan. So, I am requesting to icici bank that the instalment for this new loan no. LPCHE00012686340 for the month of july of rs. 4050/- should not be deducted from my account. It is clear indication that the bank want to cheat me. Till now I haven't taken this amount how the bank is going to taken the instalment. I need a clear solution for it immediate. Before getting this loan I told clearly to my correspondent that I am not going to take that loan. But he as well as all the sales manager for PL in chennai (om prakash, Paul, Amarjeet singh) are cheated me.
Thanks,
Mishra
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