I had a ICICI Gold Credit Card and after using it for some months, I plan to close the card. During that time I had a balance which I couldn't pay fully and visited the Bank and they negotiated the amount and given the "letter of settlement" with some reduced amount. I then paid and got the reciept and this happened on 31 Mar.
From the next month itself, I got the reminder through email / SMS saying the balance amount to be paid. I called the customer care and they said it is automatic for 3 months after that it will stop. Even I still got it till today, and on October 29 they simply deducted the balance amount of Rs.5765 from my savings account and didn't inform me via any kind of communication. After massive follow-ups with emails and phone calls, they returned the amount completely after 2.5 months and I still getting the payment reminder phone calls / SMS even though the Bank said the Account was zeriosed.
Really ICICI Bank is cheating even you think you settled the Credit Card as their software is a CORRUPT one as well as their customer service meaning no body of them know who is currently handling any of the request as they only know the status of an issue.
Worst bank to deal with is ICICI Bank.
0 comments