Dear sir,
I was holding a credit card of ICICI Bank for approx. 6 Months. on 29th August i got a message, Saying I made an online purchase of 13920 for flight booking. As i didnt made any such transaction, I called up the customer care and Blocked the card. As per the advice from the customer care I put a dispute on this transaction with complaint reference number SR77805512 and send it to the bank by fax, whith which they will start an enquiry which will take around 60 days. after 60 days i didnt get any update regarding the enquiry. Whenever i call the customer care I am getting an answer like we will check and Update you. Now a days i am getting calls and notices for paymet and thretening to drag me to court.
I have settled all the dues other than this transaction which is not made by me, and i have the reciepts of all payments. The whole matter is getting very complex & has effected may reputation in office.
Kindly look into the matter & get the same resolved ASAP.
Thanks & Regards
Shiburaj
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