I hold 3 credit cards with ICICI Bank and have been levied unreasonable interest charges, processing fees and servic tax for no fault of mine. I complained about these charges to their call centre executives and paid my credit card dues after deduccting these invalid charges. These charges were subsequently reversed in the following statement but fresh interest and sevice tax was levied as I did not pay the full amount due as per last statement. Is it to say that I should have paid these invalid charges in my previous statement and then they would reverse the same in the subsequent statement. What if I have no furhter transaction in the subsequent statement. Would they refund the amoutn of charges that are reversed in the subsequent statement. The whole approach of charging customers these excesses seems to be stupid and highly irrational and illegal to me. Someone must take strong action against the credit card division of ICICI Bank.
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