Dear Mr. Shah,
As the charges were levied in your SBI card we again request you to contact SBI Bank for the reversal of charges levied in your SBI card.
We will be unable to reverse the charges from our end.
For quicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".
Sincerely,
Joginder Singh
Customer Service Manager
ICICI Bank Limited
"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: tushar ([email protected])
Date: Monday, January 21 09:36 AM
To: [email protected] ([email protected])
Cc: [email protected] ([email protected])
Subject: FW: FW: SPAM:(L1) RE: FW: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear sir
Your are always told me that take me from sbi but sbi clearly told me that it’s not our mistake it’s icici bank mistake then they should give return to you.are willing to pay or not.
Thanking you
Tushar shah
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Customer Care [mailto: [email protected]]
Sent: 19 January 18:03
To: tushar
Subject: RE:'ICICICARE=027-434-370' FW: SPAM:(L1) RE: FW: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear Mr. Shah,
As you have informed that the charges Rs.505.62 were levied in your SBI card not in ICICI Bank Credit Card, hence we request you to contact SBI Bank for the reversal of charges levied in your SBI card, we will be unable to reverse any charges from our end.
For quicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".
Sincerely,
Nagaraj B
Customer Service Manager
ICICI Bank Limited
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: tushar ([email protected])
Date: Thursday, January 17 10:55 AM
To: [email protected] ([email protected])
Cc: [email protected] ([email protected])
Subject: FW: SPAM:(L1) RE: FW: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear sir
I have talked with sbi they told that it’s not there mistake.so told me take money back from icici bank.
Thanking you
Tushar shah.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Customer Care [mailto: [email protected]]
Sent: 16 January 13:21
To: [email protected]
Subject: SPAM:(L1) RE:'ICICICARE=027-434-370' FW: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear Mr. Shah,
We request you to coordinate with SBI regarding the reversal of charges as ICICI bank have not levied the charges.
For faster resolution of your query we tried to call you on the number updated in our records 9324650778 the number/s are not reachable.
For further clarification, please contact us through the "E-mail Us" option at our website, www.icicibank.com.
Sincerely,
Syed Hasan
Customer Service Manager
ICICI Bank Limited
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
Subject: FW: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear sir
I want please refund my charges which taken from sbi on your mistake.or I should go court for that small amount.i hope this time your bank refund my payment.
Thanking you
Tushar shah.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Tushar Shah [mailto: [email protected]]
Sent: 27 October 10:50
To: '[email protected]'
Subject: FW: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear sir
What should I do?
Regards,
Tushar shah
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Ernstandyoung [mailto: [email protected]]
Sent: Thursday, October 25 12:23 PM
To: Tushar Shah
Subject: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear Mr. Shah,
We would not be able to refund the charges that are levied in your SBI credit card statement.
We request you to cooperate with your SBI bank for the refund.
"Forquicker resolution of your query, please write to us through the "E-mail us" option at www.icicibank.com."
Sincerely,
Anuradha M
Customer Service Manager
ICICI Bank Limited
"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
&--Original Message&--
From: Tushar Shah ([email protected])
Date: Wednesday, October 24 10:51 AM
To: [email protected] ([email protected])
Subject: FW: SPAM:(L1) RE: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear sir
i have checked with sbi card & also talk with customer care they told why shold we pay u this your bank problem not our.they charge me 505.62 631.23 told me to collect with you.
Regards,
Tushar shah
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Ernstandyoung [mailto: [email protected]]
Sent: Tuesday, October 23 3:57 PM
To: Tushar Shah
Subject: SPAM:(L1) RE:'ICICICARE=025-129-516' FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear Mr. Shah,
As confirmed to you earlier, we reiterate that we would not be able to reverse the charges levied in your SBI credit card statement.
Hence we request you to check once again with the SBI for the reversal of financial charges in SBI card statement.
"For quicker resolution of your query, please write to us through the "E-mail us" option at www.icicibank.com."
Sincerely,
Anuradha M
Customer Service Manager
ICICI Bank Limited
"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
&--Original Message&--
From: Tushar Shah ([email protected])
Date: Monday, October 22 04:34 PM
To: [email protected] ([email protected])
Subject: FW: 'CaseID=001-864-719'FW: FW: FW: account problem
Dear sir
That which charges u have received which drawer had stop but I’m asking about u have charge me 18000.00 chq. # 690939 DT. 21 June.
THIS MY TALK WITH ICICI BANK THEY FOLLOWING DETAIL ABOUT DISHONER & LATE CHARGES KINDLY REFER THIS CASE BEAUSE LONG TIME I’M MAILING YOU BUT EITHER SBI OR ICICI BANK NOT RESOLUTION MY PERBOLEM SOMEONE SHOULD BEAR THIS CHARGES OR I SHOULD GO FOR CONSUMER COURT FOR SMALL MATTER.SBI ALMOST ALL THE CHARGES ARE RECEVIED TO ME EXPECT THIS ONE.now today when I see my a/c in that sbi charge me 631.23 of interest.
Please pay me back my amount or I should go to consumer court against icici bank they will take.beacuse sbi is not agree to return my money they told take from your bank (icici).
Dear Mr. Shah,
We regret to inform you that we will not be able to credit you with the charges levied on other bank cards. We request you to contact SBI for the resolution of the issue.
We apologize for the inconvenience caused in the regard.
Sincerely,
Suresh
Customer Service Manager
ICICI Bank
If you have changed your mailing address or your telephone number (s), please obtain the Address Change Request Form from our web site http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.
Instantly generate your credit card PIN and get your Internet Banking user ID on the phone by calling our 24-hour Customer Care. To know more about our online services, please visit www.icicibank.com
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
&--Original Message&--
From: TUSHAR SHAH ([email protected])
Date: Monday, September 17 08:19 PM
To: [email protected] ([email protected])
Subject: FW: account problem
Dear Sir,
I already talk with sbi credit card dep. They told me that can not return the dishonor charges so please make the urgent solve the problem.
Old massage
My card no: 4477460768452015 .This to inform u that I had request 18000.00 D.D. for balance transfer at 21/06 which directly got cancelled from your side on 27/06.in between I had deposited that D.D. into my sbi card
They had charge me 505.62 for dishonor of D.D. so who’s going to bear that amount?
Regards,
Tushar Shah
Ciemme Jewels Ltd.
Tel: 91 22 4056 1111
Direct : 91 22 4056 1138
Fax : 91 22 2826 5006
Cell : 91 93246 50778
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: TUSHAR [mailto: [email protected]]
Sent: Saturday, September 01 8:56 PM
To: '[email protected]'
Subject: FW: 'ICICICARE=025-129-516' account problem
Dear Sir,
I already talk with sbi credit card dep. They told me that can not return the dishonor charges so please make the urgent solve the problem.
Old massage
My card no: 4477460768452015 .This to inform u that I had request 18000.00 D.D. for balance transfer at 21/06 which directly got cancelled from your side on 27/06.in between I had deposited that D.D. into my sbi card
They had charge me 505.62 for dishonor of D.D. so who’s going to bear that amount?
Regards,
Tushar Shah
Ciemme jewels Ltd.
Andheri (e). mumbai.
Tel : 91 22 2832 0569 x 725
Direct : 91 22 24056 1125/38
Fax : 91 22 2826 5006
Cell : 93246 50778
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: TUSHAR [mailto: [email protected]]
Sent: Monday, August 27 12:31 PM
To: '[email protected]'; '[email protected]'
Subject: FW: 'ICICICARE=025-129-516' account problem
Dear Sir,
I have mailed icici bank regarding dishonor charges they told me please go talk with sbi branch so please credit me regarding that.
Regards,
Tushar Shah
Ciemme jewels Ltd.
Andheri (e). mumbai.
Tel : 91 22 2832 0569 x 725
Direct : 91 22 24056 1125/38
Fax : 91 22 2826 5006
Cell : 93246 50778
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Customer Care [mailto: [email protected]]
Sent: Wednesday, August 22 11:00 AM
To: [email protected]
Subject: RE:'ICICICARE=025-129-516' account problem
Dear Mr. Shah,
We regret for the inconvenience caused to you.
We request you to please visit the SBI branch for the reversal of the amount.
If there are any extra charges levied to you on your ICICI bank credit card please revert back to us.
Sincerely,
S H Prasad
Customer Service Officer
ICICI Bank Limited
If you have changed your mailing address or your telephone number (s), please obtain the Address Change Request Form from our website http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.
Instantly generate your credit card PIN and get your Internet Banking user ID on the phone by calling our 24-hour Customer Care. To know more about our online services, please visit www.icicibank.com.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
&--Original Message&--
From: TUSHAR ([email protected])
Date: Tuesday, August 21 11:02 PM
To: [email protected] ([email protected])
Cc: tu_shah ([email protected])
Subject: account problem
Dear Sir,
My card no: 4477460768452015 .This to inform u that I had request 18000.00 D.D. for balance transfer at 21/06 which directly got cancelled from your side on 27/06.in between I had deposited that D.D. into my sbi card
They had charge me 505.62 for dishonor of D.D. so who’s going to bear that amount?
Regards,
Tushar Shah
Ciemme jewels Ltd.
Andheri (e). mumbai.
Tel : 91 22 2832 0569 x 725
Direct : 91 22 24056 1125/38
Fax : 91 22 2826 5006
Cell : 93246 50778
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: HeadCards [mailto: [email protected]]
Sent: Friday, October 12 4:21 PM
To: Tushar Shah
Subject: RE:'CaseID=001-864-719'FW: FW: FW: 'ICICICARE=025-129-516' account problem
Dear Mr. Tushar Shah,
Thank you for writing to SBI Cards.
This is with reference to your communication dated October 11 regarding your SBI Card Account.
Charges :
We would like to inform you that we have received the cheque of Rs.18000.00 vide cheque number 705879 but the same was dishonoured as the payment was stopped by drawer. Thus, your card account was levied with payment dishonour fee and finance charges.
However, as service gesture we have already credited Rs.505.62 towards payment dishonor fee and Rs.610.15 towards finance charges on your account and the credit for the same is reflective vide your statement dated August 14.
Please continue to use the host of exclusive benefits on your card account. We look forward for happy moments of your card usage and your continued relationship.
In case of any further queries on the SBI Card, we would request you to reply at [email protected] without altering the subject line or call our 24 hours, 7 days a week, at our local Helpline number 39020202 or 1800-1801290 (for BSNL and MTNL users).
Yours sincerely
AVP - Customer Service
0 comments