ICICI Bank Credit Card
Excess Amount has been debited from ICICI Bank Savings Account on behalf of the ICICI Card 8007 Settlement

Subject: Please reverse 30, 000 amount which has been debited from my saving account for the card settlement. I have paid 40, 000 in total on to the ICICI card 8007.

Hi,

My Settlement Letter ref # APP06100903021 got the settlement letter on 6 th Oct.

I am Srinivas Bhandari i hold an ICICI Bank CC # 4076512118348007. I spoke to ICICI Bank collection excutive Shekar regarding my card settlement. I was offered the card settlement for 36, 250/- in FOUR months installment. As per the settlement letter i made the first installment payment on 13 OCT. But on 15 th OCT from my saving account # 007601512393 they have auto debited an amount of Rs - 30, 074/-. I immediately contacted the collection executive Shekar # 9393221115 and informed what has happened. He gave me the number of his Boss Mr. Srinivas Madi Reddy # 9703018068. When i contacted him on 19 th oct on the phone i informed him that he has given me the settlement letter for four months but my savings account got debited for 30, 000. He stated that on the account lien has been implemented and hence it got debited and " Stated that the amount which has been debited in excess will be reflecting back in the account in 10 bussiness days. Till today its not reversed. When i took the settlement letter from the collection executive, neither him or the ICICI bank employees ANIL has stated that the account is under lien.

I happened to go to the ICICI Bank Opposite Assembly and i met Mr. Srinivas Madi Reddy regaring the auto debit issue. He stated that the mail has been sent to my residence about the auto debit. But i havent received anything of such sort. He took the settlement letter copy from me and calculated the excess amount which has be reversed back to me. Excess Amount of Rs - 3, 842/- has to reversed to my account. He also asked me to contact him after 10 days about the reversal of the excess amount.

Please help me in this matter to get the 30, 000 reversed to my account where i can pay the settlement amount in Installments as per the settlement letter. As i have to close my other deals. Please do the need ful to me ASAP.

Thanks,

Srinivas.