Hi
i am ashutosh desai from mumbai...
this is my worst experiance in my life with icici bank and the hight of the matter is no one ready to listen you or ready to solve your problem..
i have a personal loan with icici bank and my a/c. no is LPMUM00011450745 i took this loan in oct.2007 so my first EMI should get clear in nov.2007 but from first month EMI not get clear by ECS from my bank a/c., after that i complaint so many time that please get my EMI clear in time there is some problem.continusee four month i made a follow up for EMI not clear in my a/c. and every time there coustmer care executive said that sir it will be solved from next month after four month i desperatle and visit personaly andhri jb nagar branch and after a waiting for two hrs.there is a discuss for four hrs.they aggrid that yes it was our mistake and we appologies for it..and i take a appology letter from them..and got a confirmation that this four EMI will extand in your repayment shedule..
after a three month they present a two cheques in one month one was before due date and other one was end of the month.. i don't know when i write a date on every cheque then how they can present that cheque before date ofcource that cheques not get cleared (thank god)..
NOW THEY SENT ME A NOTICE FROM LAWYER THAT YOU ARE DEFAULTER AND IF YOU WILL FAIL TO MAKE COMPLETE LOAN PAYMENT IN 7 DAYES FROM THIS LETTER THEN WE WILL TAKE A LEGAL ACTION..CRIMINAL AND CIVIL BOTH...
I HAVE NOT A MISTAKE OF SINGAL PANNY THEN I DON'T KNOW WHY I SHOULD SUFFER ALL THESE... WHEN I MAKE A FOLLOW UP AND REMINDER FOR NOT CLEAR EMI BY ECS... THEN ALSO THEY ARE GOING TO BLAME ON ME..I AM VERY MUCH DESPERATE NOW.
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