In the month of April I noticed a fradudelent transaction on my card, which was bought to the attention of ICICI, who blocked the card and asked me to send a fax to the chargeback department, which I promptly did (twice, as they misplaced my first fax).
Post this I stopped using the card and since then I started getting the amount WITH INTEREST EACH SUBSEQUENT MONTH.All my subsequent pleas went unheard
Getting tired of all this back and forth, I sent a cheque from my ICICI account for the disputed amount that got debited from my account on the 30th of July.
Despite my bank statement showing a debit from my ICICI account the credit card guys say they havent recieved the amount!
This despite me calling them 4 times, giving them my credit card AND my bank account details, the cheque details and the debit from my ICICI account date.
The call center guys are rude and naive, of no help at all.
This has been a terrible experience for me and I do hope that all you people out there learn and stay far away from ICICI.
I am hoping that I can get out of this nightmare soon.
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