Icicidirect.com(Share Trading bank)
Have failed to provide user ID and password for online trading

Dear Team,

I have failed to receive below mentioned courier from your bank. And I doubt whether it has not reached to a wrong person.

Please intervene and help to resolve my complaint.

Further, today I have resubmitted new request for password reset as I am facing business losses due to non- availability of my demat account.

Feedback recieved from Bank - "Helpdesk"

11/07 09:29 PM

Dear Mr. Gaonkar,

Pinmailer containing user ID and Password of your ICICI Direct Account has been dispatched through speed post at your registered address mentioned below on November 02. The AWB (Airway Bill) number is EM073465265IN.

But till date I have failed to receive the same.

This is not acceptable from such a renouned bank. Now I am going to take this matter very seriously and also look forward for financial compensation because my Online Transaction work is hamperred from September 14 to till date. You people dont bothered to take any action.

I have given sufficient time to your bank for fulfilling my request.

I am looking out for redressel of grievances.