Today in my credit card bill I found two fraud entries generated by ICICI LOMBARD GIC LTD 24. I never gave my concern by telephone or by written to purchase these insurances. On talking to ICICI LOMBARD phone banking officer on 11:20 pm, she informed that there are two policies, one on the name of Haresh Modi and Suresh Modi. And second policy is on the name of Rita Modi, Shyam Modi, Vikalp Modi and some other unknown names. Suresh Modi, Shyam Modi, Vikalp Modi and other names are not known to me and none of them are any of my family members. This is one type of cyber crime and this incident has mentally disturbed me for the whole day and this is one type of harassment on ICICI credit card customer. Today I talked to ICICI and ICICI LOMBARD phone banking officers several times but got no satisfactory reply from any of them. And finally at 11:20 pm I talked to one of the Lombard phone banking officer named Durga and she gave me two request number as follows: (1) 112081865 (2) 112081867. This is my appeal to resolve this matter as soon as possible. This is my humble request to you to inform me about the action taken against the fraud that took place with me.
From,
Haresh C Modi,
Ahmedabad
380054
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