Hi,
I recieved a call, from ICICI Hydrabad, a lady shila (ph: 914044364205, 04055112590), told me that the credit limit of my EMI credit card has been raised to 1Lac,
She also insisted me to take up a health insurance of some 3Lac Rs. to which I refused.
She told me that I will recieve a call from ICICI Chennai, confirming that I recieved my call, and he will ask me questions related to insurance policy, to which i have to reply yes for every questions.
She told me that it is just a confirmation call that I recieved my Credit Card, She told me that
She pestered me to say yes for every answer, which i did not for the first call (ph: 914466294129), which I recieved in some 2 mins. There she called me again, insisting that I need to say Yes that I know about the policy, she was annoyingly adamant on my saying yes to every question except for the 2 que that i do not have any doubt and i do not suffer for any disease
(ph: 914466294129). She even told me that for formality she need to forward 2 names from my family.
within 10 mins i recieve 2 messages that Rs 5860.00 has been deducted from my credit card.
I do not recieve any papers requiring my approval.
This is a clear case of fraud. Your employees cheated me by providing me with wrong information.
I am not going to pay this bill of insurance, I do not want it, Do not push my name in CIBIL.
I called your 18002098888 toll free number and asked him that I do not need this policy, and he told me that the database is not yet updated, then how come I recieve the message this soon.
Do look into the matter, I will lodge a complain in consumer forum about this incident, and log a case if required.
This is a highly disappointing. I will not suggest any of my friends to have an account in ICICI bank any longer.
-A really disappointed User.
Neha Gupta
ph: 9819321700
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