When policy has paid any amount towards premium, instantly payment has been accepted by authority, but they kept such amount in suspense account, despite of crediting in policy account. when policy holder asking such query where is my received premium then ICICI PEOPLE clarify that your amount has been kept in suspense account even after 30days, and when policy holder not paying such next premium, icici people put in LAPSE MODE, again policy holder asked such query ICICI PEOPLE clarify that such amount already been credited in TOP UP ACCOUNT after receiving such amount before 25days.
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