I topup online to my idea prepaid on last month, the amount (222) deducted, but no balance came, as per the message the balance did not came to bank back within 8 days. called customer care and no response (solution) till today (one month) the details of transaction is as under :-
Mobile Number 9961451116
Payment Status Success
Reference Number MCIT0044098280
Payment Date 16-04 20:00:04
Amount 222.0
Comments Your online recharge was not successful. Your Payment reversal would be done. Please contact customer care for any queries. Your transaction id is 4241439.
Your payment is successful but your recharge has failed due to technical reasons. The amount paid by you for this transaction would be returned to the account from which you have made the payment in eight working days. We sincerely regret the inconvenience caused. In case you face any issues, please contact customer care. Your transaction id is 4241439and reference number is MCIT0044098280 .
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