Respected Sir,
I have idea cellular prepaid connection 9657287107. Well I have hell lot of complaints with this company. I am highly dissatisfied with its services. My first and foremost complaint is that on 05th June Rs. 299 deducted from my account without informed me. I do not activate any service or plan. So I file complaint in IDEA customer care on 08.06.2009 (complaint No. 12896038). They committed me that amount will be refund within 4 days. After 4 day on 12.06.2009 amount was not refunded so I file another complaint (complaint No. 129915904) for the same. Again they told me amount will refund before 16.06.2009.
From 08.06.2009 to 18.06.2009 I called so many times to customer care for the same. In that I talked with Mr. Aniket Reddi, Mr. Dattatray Shelar, Mrs. Kulkarni Madam, Mr. Nilesh Ambane (All are Team Leaders in Idea), But still amount is not refunded.
After 11th day of my complaint they are saying “your complaint is in queue”
Why the hells have they deducted money without applying any service or plan by me and not refund my money yet. Are they fooling people?
Please take an action on my complaints ASAP.
I would be very much thankful to you.
Thanks,
SANDEEP DOND (9657788407)
0 comments