Idea Cellular Ltd
Customer care fooling people deducting balance

I m an existing user of idea but i m very fed up the way they treat their customer.

yesterday balance was deducted from my no. without my consent. when i called customer care i was told it is due to activation of scheme but i never activated such scheme even i was not aware of the scheme. but they didn't even apologize n started blaming me. over it when i started using that scheme my balance agn gt deducted i called agn n i was told that is some other scheme that made me furious what these people trying to do. why the hell they are extracting money from people like this. i am a very old customer of them never faced such problem before but these people have crossed their limit now.