IDEa cellulAR (prepaid)
Wrog debits in my account

Dear sir/madam,

I try tocall CUSTOMER CARE, but massage replys, all customer care representatives are busy.

My problem is that Before 5-6 day, on my Cell No. - 09822664030, autometically GPRS facility was started, & my balance moves into negative, & Hence my outgoing is banned,

At that time i dont nol what is reason, so i call customer care n0 4444, and your representative ask me thatthe GPRS service is active befor 1 day, so i ask him to stop the service, he said donwe & service is closed.

after that i recharge my no.

And now after two days of that service closed means today, again my balance goes to negative.

I humbly request you to solve my problem & reverse my money in my account as early as possible, otherwise i stop to use your mobile service permanently.

This last request because i use your service from start.

Reply me as early as possible.

With Thanks & Regards,

ASHISH