Dear sir/madam
This is to bring to your kind notice that i (idea customer) got a call from no. 9891028927 dated 08-09 at 12:34 pm. The person who called, said that he is from idea and told me that i have become a lucky customer under which i will be provided with free gprs service with deduction of Rs. 20 daily which i continued refusing till the last.
Further he said that this service will be activated only when i send a message "SET" to a given no. which again i didn't do. Inspite of this Rs.20 has been deducted from my balance and will be deducted daily till my balance finishes off.
When i got to know about the deduction First i called customer care from where i didn't get any positive response .the only way i was left with was to email you for redressal of my grievances.
Kindly look into the matter as soon as possible.so that i can remain connected with idea.
Hoping for a positive and quick response
thanking you
yours faithfully
chandan Kumar Vatsa
9990426619
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