Customer ID 1565610.
Product IFB Fully Automatic Front Loading Washing Machine - Model" Elena"
I have Purchased One Fully Automatic Front Loading Washing Machine - Model" Elena", on 18/08 from Vasundhara Electronics, Sec 13, Vasundhara.
Since its inception, the machine is not working smoothly.
Several complaints were lodged with the customer care for replacement of the Machine but all are in vain.
The problem with machine is, it vibrates heavily at the time spinninh and it about to jump/ already from its stand. This problem occured very frequently, at least twice a month.
The problem was not attainded satisfactorily.
Today also I have lodged a complaint for the same issue (Complaint No. 2853682 dt 24/03).
I have requested the dealer "Vasundhara Electronics" to take necessary action but nothing has turned up.
I have a great expectation from IFB, but the attitude of their Engineers and Executives are shameful and totally negative which I believe does not go with the reputation of IFB.
They are more interested in selling their by-products but to attain the problem.
This is my humble request to please take the necessary action and let me feel that the heard earned money I have invested for purchase of IFB Product had not gone waste.
Regards
Dipankar Haldar
[email protected]
9711378864
9999052611
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