Washing machine not working past 1 week. Complaint attended spares not available. Not rectified nor replaced. no temporary solution. IFB people are lethargic, no means to contact higher officials, complaint rectification not monitored. Why then you provide AMC. Should IFB not make alternative arrangements if spares will not be available in time. Poor customer care. Should we switch over from IFB for better customer care. The so called boss is ever not available for any grievences. Should these things warrant consumer forum intervention. If need be we would not mind.
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