DEAR SIR,
MY DAUGHTER POONAM COMLAINED FOR NOT WORKING OF HER FULLY AUTOMATIC WASHING MACHINE TO COMANY COMPLAINT CENTRE DELHI ON 24.11.2008.IN SPITE OF REPEATED REMINDERS NO ONE HAS TURNED TO THIS DAY i.e. 04.12.2008.EVERY TIME ON CONTACT IT IS BEING SAID THAT COMPLAINT IS FORWERDED AND MAN IS ON WAY TO ATTEND.
I COULD NOT UNDERSTAND THAT COMPANY LIKE IFB HAVING SO POOR AFTER SALE SERVICE STANDARD AND BOASTING TO BE MANUFACTURING BEST WASHING MACHINE.I ALSO ENQUIRED ABOUT CONTACTING NEXT HIGHER PERSONEL BUT NO ONE GAVE THE ADRESS OR NAME WITH PHONE NUMBER.
IF THIS IS THR STATUS OF WORKING OF THIS COMPANY IT SHOULD MANUFACHERIND AND WIND UP.
WITH REGARDS
C.M.BHATIA
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