Email: [email protected]
Sub: Non-attending the complaint calling on 19014255678.
Ref: i) ICR No 1553 dated 11-03.
ii) Complaint No.2283030 booked on 11-10
iii) Remainders on 29-10 and 05-2
iv) Remainder on 16-12, call was not attended
I request your kind attention to the following. For my IFB washing machine complaint booked on calling phone number 19014255678 on 11-10 and remainders on 29-10 and 05-12, no positive response till date.
The service engineer of your service station of Pondicherry, one Mr. Boobalan, who is residing close to my close, by a walkable distance of few meters, did not pay good response.
Meantime, I spent Rs.4000 for rectifying the machine privately and so I request you to pay the amount to me immediately and thereafter I request you to cover the AMC period upto 17-03 as per the contract please.
Awaiting your favourable reply. Yours sincerely,
A.P.Irudayaraj
" This is the letter I sent to the IFB Washing Machine company at Chennai through e.mail address " [email protected] " on 3rd January. Till date no response. "
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