IFB WASHING MACHINE
Repeated problems & lack of response and solution

I confirm having logged flg. complaint with M/S. IFB on the company's web-site:

We have IFB make front loading washing machine WT.2900DX. We have also paid and registered for AMC (Annual Maint. Contract). We are repeatedly facing problems with the machine and each time your service engineer takes upto a week just to respond. IFB is yet to respond to complaint registered on Friday Feb. 6th. We have flg. two specific complaints; which we request to be redressed immediately:

Extremely poor competence of Service engineer deployed by you.

Total disregard to customer service and delays in response.

Immediate action on above matter may kindly be taken. My address is as under:

Sudheer S. Mehta

401, Shyam Samip - II, Saptarushi Colony

Near Malhar Point, Off Old Padra Road

Baroda 390007, Gujarat

Phone nos.: 0265 2339932, 919898008815, 919898013980

Thanking you and looking forward to immediate action;