I have purchased IFB washing machince - Senator and the same is still under AMC. On 1/2/09 the machine was producing noise while spinning henceI had complained to the call centre. Delhi. I had only delhi number with me as I shifted to Mumbai in June. While giving complaint I even gave my new contact details and new address. After 2 days the technician called me and said that he is near my Delhi address. Once again I explained to him that I have shifted to Mumbai and I am facing problem with the machine here. He gave me different number and many people came on line but nobody was interested in solving my issue. Every one was giving different numbers. Finally I got thru Suresh @ 9819650251 who attended to my machine after 2 days. He intially told that the bearing has problem and said that he will fix the same the next day. Next day again he said there is problem with some other part and said he will repair the same soon. Now it has become more that 12 days still my machine is not functional. This is a pathetic service of IFB and I am really fed up following up with the person. Pls take this complaint seriously and take suitable action against IFB.
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