Hi,
My IFB washing machine is underwarranty and needs a door lock replacement. I logged a complaint on 7th June and It is already a month (9th July) and it is still not rectified. Complaint no. is 1841937. Whenever I make a call to Call Centre/Service Centre they say that it will done today... and I am waiting for today to come. They are always ready with the excuses like Engineer is ill or we don't have parts. These guys hardly pick the phone and I am not able to find a single contact where I can escalate this.
Moral of the Story is... Never purcahse any IFB product...
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