Quality of service is very bad. The washing machibe is down for more than two weeks.
The help desk keeps on changing ticket no for same complaint every week. Also sends an SMS saying your complaint is resolved though washing machine is down for so long. It is ridiculous.
Service engineer of IFB does not answer Mobile phone call. it keeps on ringing.
My situation is really pathetic. I do not know whom to escalate.
I pray that some one from IFB reads this message and do some thing about it.
The latest complaint no is 2295677 as of today on IFB hep desk.
I may get new one very soon from IFB help desk.
If you are buying IFB washing machine, think twice of my situation.
Thanks
Chandrasheka
0 comments