We have logged a complaint (2873650) in customer care IFB for the service of washing machine drum not rotating and it was atteneded and left unresolved. They have closed that ticket without resolving. Every time we call the person, they doesnot attend the call or say that it will be done in two days. The Complaint was logged on 30-mar.
After that i logged another complaint in IFB- Customer care mentioning the situation and the problem we are facing but no care was taken about that till now. The second complaint no: 3009206 which was logged on 9-May- 2009. We were fed up calling those persons and found out this would be the best way to correct our machine.
Please try to resolve this issue as soon as possible as we are both working and it is very difficult to find time for washing clothes.
Thanking you si
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