I registered one complaint for my IFB Washing Machine - Model Senator 6 KG om 15th December. The service personnel visited on 20th December (after 5 day though they comit that the visit will be within 24 hours) and told me that one part (Inner Drum) has to be replaced and we fixed the appointment for 25th Decmber 2008 for the same as this process requires lot of time and 25th was holiday for us. On 25th Morning i got call from the service center that due to no availability of part this will not be attended on 25th. Since then I have been following up daily with the customer care and also i have been writing mails to them on the company' compalint link (http://www.ifbappliances.com/webapp/wcs/stores/servlet/Misc? langId=-1&storeId=10001&catalogId=10051&page=complaint) but i have not got any response from them till now. The complaint is now over 2 weeks old which is still not fixed.
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